Privacy Policy & Data Security

Force Lifts is committed to protecting your personal, commercial, and technical privacy. We collect information necessary to prepare engineering proposals, execute site surveys, perform lift installations, and deliver ongoing maintenance support.

The categories of information we collect include:

• Contact & Identity Details: Full name, business title, corporate email, phone number, and physical billing/site address.
• Project & Architectural Data: Building blueprints, shaft measurements, floor plans, traffic flow estimates, and CAD drawings.
• Financial & Billing Records: GST identification number, payment transaction receipts, and purchase order paperwork.
• Digital & Device Telemetry: IP address, browser type, referral URLs, and interactions on https://www.forcelifts.in via secure cookies.

Your information is strictly processed for legitimate commercial, engineering, and safety administration purposes.

Primary use cases include generating tailored elevator engineering quotes, arranging on-site engineering assessments, scheduling preventative AMC visits, coordinating emergency rescue dispatches, and issuing statutory compliance certificates.

For modern smart elevators equipped with Force Lifts IoT monitoring modules, telemetry data (such as trip counters, door cycle counts, vibration patterns, motor temperature, and controller fault codes) is securely transmitted to our centralized maintenance cloud.

This telemetry is used exclusively for predictive maintenance, remote fault pre-diagnosis, and automated dispatch of technicians before equipment stoppage occurs.

No passenger visual or voice recordings are ever collected through the elevator control system.

We only share customer data with vetted third parties strictly as necessary to fulfill our contractual and legal obligations:

• Logistics & Heavy Freight Haulers: For heavy machinery delivery to your job site.

• Certified Erection & Civil Subcontractors: Bound by strict non-disclosure and safety compliance agreements.

• Regulatory Authorities: Lift Inspectorate offices and municipal bodies for statutory licensing and verification.

• Banking & Payment Gateways: For encrypted payment processing.

Our website utilizes essential and performance cookies to optimize your browsing experience, remember language preferences, and gather anonymized aggregated metrics on website usage.

You have full autonomy to manage or disable cookies via your browser settings. However, disabling certain functional cookies may impact interactive quoting tools or brochure downloads.

Force Lifts maintains enterprise-grade administrative, technical, and physical safeguards designed to prevent unauthorized access, alteration, disclosure, or destruction of your confidential information.

Architectural drawings and lift maintenance histories are retained for the operational lifecycle of the elevator (typically 20-25 years) to facilitate replacement parts identification, modernization, and regulatory audits.

In accordance with applicable Indian Data Protection laws and international best practices, you have the right to:

• Review and obtain a copy of the personal and project records we maintain.

• Request corrections to outdated contact or commercial information.

• Request deletion of non-essential marketing data.

• Opt-out of non-critical communications or promotional newsletters at any time.

If you have inquiries, concerns, or grievances regarding our privacy policies or data handling practices, please contact our designated Grievance & Compliance Officer:

Email: [email protected] | [email protected]

Toll-Free Helpline: 1800-547-4404

Mailing Address: Legal & Compliance Division, Force Lifts, A Block, Plot no. A-1-F, New Sanganer Rd, Sumer Nagar Vistar, Mansarovar, Jaipur, Rajasthan 302020.